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[Resolved]  Andhra Bank — My card was declined but amount deducted

Address:533003

I had swiped my debit card on 04/04/2017 card no [protected] at suti shopping store for an amount of 1094 rs the transaction was declined so I paid by cash and settled the amount but after 5 minutes I got a message that my amount of 1094rs is debited from my account.please go through the detailed and accept my complaint and reverse the amount in my account.

Thanking you
Deepika.. I
[protected]
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May 18, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 13, 2017
Andhra Bank Customer Care's response Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 17, 2017
Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 
1 Comment

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Comments

Hello Sir,
I made 2 transactions in Reliance Trends on 31st March. Both the transactions failed but the amount got debited from account. When can I get the refund of them?
Transaction Id
1. S73685118
2. S73685088

Thanks.
Reply

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