[Resolved] Andhra Bank — my money was debited by paying bill by using debit card but bill but paid

Deepthi Sukamanchi

from Vijayawada, Andhra Pradesh

Address:	Krishna, Andhra Pradesh, 521301
Website:	www.excellbroadbrand.com

I done my payment towards excellence bill payment worth 588.82 rupees through andhra bank debit card in online pay. Since i didnot get any confirmation regarding payment i tried it for another time. As i did the payment at 6 pm and suddenly the website has closed, so i did it another time. Therefore it became the double payment. Money was deducted from the bank but when i check balance status rs.1177.64 were debited. The website says bill has not been paid yet. So please help me and solve the issue as soon as possible. Thank you...

Was this information helpful?

No (0)

Yes (0)

Apr 6, 2018

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

Andhra Bank Customer Care's response Dear Deepthi,

This shouldn't have happened. Please share your account number along with the mode of transaction, transaction id and the time stamp for us to assist you better.

Regards,
Andhra Bank Customer Service

Related Andhra Bank reviews

View all 1659 Andhra Bank Reviews

Comments

LegalResolved

from Gurgaon, Haryana

LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!