Andhra Bank — Net banking registration problem

Address:Nandigama

I ve been trying to register internet banking since a week but it is showing invalid account id (I gave the id as it is in the passbook and i got the otp to my mobile number and i entered that correctly and after that i got a password screen, in that when im trying to add password it is showing acc id invalid) but i gave the right one. Please help.
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    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
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    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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