[Resolved]  Andhra Bank — Non issue of cheque book for 20 days

Address:	New Delhi, Delhi, 110022
Website:	[email protected]

Sir, I had requested for issue of a cheque book in the last week of NOv. 16 and necessary charge was deducted from my account. Thereafter so many mails were sent to the customer care but no action except an acknowledgement n copy to bank for n. a. Last week I went to bank to get money but chief manager me. Sonalika refused to give money with withdrawal slip as I was issued cheque book. she told me that I cannot money with slip as I was not issued cheque book. I don't understand the meaning of withdrawal slip. If I was issued cheque book what is the necessity of withdrawing money thru slip. When I asked act this, she refused to accept the cheque or allowed me withdraw money thru slip. Sir I am 58 years old and my salary as well as pro rate pension both are in this branch. Today is 16th Dec. 16 and I could not get single rupee from this bank. Banks online system is also faulty one as I tried the same too. During this notebandi times, instead of helping old people, bank harassed a lot. Why the bank could not accept withdrawal slip when no cheque book was issued to me. Is it Rbi rule? or bank trying to harass customer? Kindly arrange issue of cheque book earlier and penalise the bank harassing customers. Also transfer the chief manager Sonalika who refused to give money thru slip. Also give warning to ANdhra bank management for not addressing properly the grievances of customers. Hoping an early action. So Nair A/c [protected] mob. [protected]