[Resolved]  Andhra Bank — Not get the refund of failed transaction

Address:	848132
Website:	www.onlineandhrabank.net.in

When I try to pay my college fee online through your net banking service(28/11/16) two time it shows error like host not available and when I try third time the pops up window show that insufficient balance in your account then I check my account statement it show three time same amount debited from account, then I talked to your representative they told me that refund will reflect in your account within 7 working days and also raise a complaint on 29/11/16 but sir I didn’t get the refund sir what I do your representative not give me the proper response about this
Sir please help me I need your help
Please help me sir
Your faithfully
Vikash choudhary
Ac no. -[protected]
Transaction amount – 49811 (three times same amount