[Resolved]  Andhra Bank — not issue the policy card for the first 3 years

Address:Chennai, Tamil Nadu, 600 005
Website:[email protected]

I have applied for a aroguadaan policy through one of the andhra bank branches in chennai, triplicane. And its almost been 3 years since i have not recived the card.. At the time of making a payment, i was told that the policy will be issued within a week and now when i ask for it from the manager, the only reply i get from the manager himself is that they are middle men and they actually dont issue the policies so has no control in the issuance of the policy (I understand this is the case with all the policies applied during this period from this branch).in this case, it makes me wonder why does such an incompetent authority takes up such a job and destroys the essence of taking a policy.

Kindly help me in receiving the policy or a full refund of my money
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Sep 1, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Aug 01, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
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