[Resolved]  Andhra Bank — online payment

Hello team, i am an andhra bank debit card holder. I have done payment in payumoney using my ab debit card on 12.02.18 where my transaction was unsuccessful but money (Rs.1059.38) was debited even on the unsuccessful transaction... How can i get my money refunded? And this is first time am facing such a kind of issue with andhra bank... Hope i will get this solved as soon as possible...
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Mar 21, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your transaction details which includes transactions id, transaction date, account number along with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Feb 18, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting for your transaction details which includes transaction id, transaction date, contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
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