[Resolved]  Andhra Bank — Pos transaction by debit card

Address:Guntur, Andhra Pradesh

Sir I have an account in ANDHRA bank in amaravathi guntur district in ap. I have done pos transaction on 4/4/17 in dmart in ongole transaction failedtwo times and but the amount was debited two times from my account not refunded till now how to get my money and how to complain to bank how to contact to bank to get my money please inform me about procedure
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May 11, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 06, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 10, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Dear Sir,

my brother in-low(He is Un-educated) has Andhra bank account from long back today[protected].he was withdrawn 500 with his ATM BY ATM machine himself.

After 30mints later 500 withdrawn and again immediately 2000 withdrawn since the ATM card is in pocket, he is in home. He went to bank .The bankers said its a POS transition.

Some one hacked your account . Kindly guide me what should we do?

I am G V Reddy

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