[Resolved] Andhra Bank — POS transaction failed, 10 days passed money didn't get reverted

Krishna Kishore Modini

from Vijayawada, Andhra Pradesh

Address:

Guntur, Andhra Pradesh, 522002

Hi i am M Krishna Kishore, and my account number in andhra bank is [protected]. on 27th March, 2017. I made a purchase through pos transaction at south india shopping mall and first time the money got debitted but the reciept was not generated. The sales person said transaction got failed, money will return in 5-6 days. and the next time for the same amount money was debitted and transaction was successful

The first trasaction got failed, and i even lodged a complain in my home branch

Complain Number : [protected]

Today its 6th april, 2017. 10 days passed Money not got debitted back. Please check the issue. This is what happens if we go for cashless shopping.

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Apr 13, 2017

Complaint marked as Resolved

Hi there it finally resolved all you need to do is call the customer care number and raise complaint and it gets solved in 2 days.

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Apr 07, 2017

Updated by Krishna Kishore Modini 24 hours passed after posting the complaint, no responce. Please revert my money back, as its start of the month we have bills and EMI's to pay

Already check bounced because of this delay. Please revert back, please.

Apr 08, 2017

Updated by Krishna Kishore Modini 48 hour passed after posting the complaint, no response.

Apr 10, 2017

Updated by Krishna Kishore Modini 4 days passed still no status on complaint, this is pathetic service unexpected from Andhra Bank.

Apr 11, 2017

Updated by Krishna Kishore Modini 5 days passed still no reply or message from andhra bank, i dont have words to explain my frustration.

Apr 13, 2017

Updated by Krishna Kishore Modini Hi there it finally resolved all you need to do is call the customer care number and book complaint in just 2 days it resolved.

Verified Support

Apr 20, 2017

Andhra Bank Customer Care's response Dear Customer,

With regards to your complaint, we inform that an amount of Rs. 4, 770/- was reversed to your account on 13th April 2017.

Regards,
Andhra Bank Customer Service

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Comments

Krishna Kishore Modini

from Vijayawada, Andhra Pradesh

24 hours passed after posting the complaint, no responce. Please revert my money back, as its start of the month we have bills and EMI's to pay

Already check bounced because of this delay. Please revert back, please.