[Resolved]  Andhra Bank — Pos transaction failed but amount debited my account

Address:Deoria, Uttar Pradesh, 274001
Website:[email protected]

Sir,
I purchase lives showroom and transaction by pos system pos I'd is 40126006 time 12.23.52 but transaction failed so I pay in cash rs 5098 . I ask guestion lives show room person who told me your transaction failed and credited in your account in few hours but I complaint your customer care my compilent no. [protected] time 9.35 pm and I spent your customer care executive 13.40 min but reply your side recover my money 15 days what is this . and your side provided msg in websites you got in this problem solve within 72 hours so please you are kindly requested solve this problem your given timing .

Thanks,
Saurabh dixit
Mob . no. [protected]
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May 13, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Apr 05, 2017
Updated by TULIKA BAJPAYEE
Please with in hour action my debited money.
Verified Support
Apr 07, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 11, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting for your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 12, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
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