[Resolved] Andhra Bank — Recording of payment made in andhra bank, durgapur against credit card bill of june 2016

Gautam496083

from Kolkata, West Bengal

Address:

713216

I have deposited rs.11, 000/- on 07/06/2016 in andhra bank, durgapur branch -713213 against my abcc bill of june 2016 but the same has not been recorded in my credit card account. I have not yet received the message of cash deposit on 07/06/16 from credit card division.
Please solve the problem soon.
Give me a positive reply today
Thanking you

Gautam bhattacharya
Andhra bank credit card no.4373 xxx0 xxx2 8003
Customer id:10243751

Was this information helpful?

No (0)

Yes (0)

Aug 26, 2016

Complaint marked as Resolved

Jun 07, 2016

Updated by Gautam496083 I am not able to register and link my credit card no in andhra bank net banking so that i can pay credit card bill easily. I have tried many times as per steps given. Every the message shown in the computer that this card is already registered & bill will come from next month. But in last five months credit card bill has never came in my net banking. Please resolve the issue soon.

Verified Support

Jun 09, 2016

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 10, 2016

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 14, 2016

Andhra Bank Customer Care's response Dear Customer,

We would like yo inform you that our Internet banking department has sent an e mail regarding the procedure for register/link your credit card for bill payments on[protected]. Please try to register and contact the same department in case of any doubt/clarification at [protected]@andhrabank.co.in

Regards,
Andhra Bank Customer Service