[Resolved] Andhra Bank — Refund not done after 15 days of failed transaction

1 Review
Chennai, Tamil Nadu, India

I am holder of andhra bank account for more than 10 yrs, in chennai kknagar branch.

I had made purchase in grace super market on 11/5/2017 for rs.145.50, through debit card but it was failed transaction where as the money was debited frm my account, till now i have not recieved the refund. I have lodged a complaint the complaint number : [protected] it has been more than 15 days and no action has been taken i am not even upated abt the complaint

Kindly refund the money at the earliest.

88111357 is the transaction detail
Complaint marked as Resolved Jul 11, 2017

Complaint Status

[Jun 06, 2017] Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Andhra Bank Customer Care's response, Jun 07, 2017
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Andhra Bank Customer Service
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    +91 40 2312 2703 [Help]
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    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    Andhra Bank - Refund not done after 15 days of failed transaction