[Resolved] Andhra Bank — refunds from amazon are not getting credited to bank account

 
1 Review
Kakinada, East Godavari District, Andhra Pradesh, India
 vinoda91 on Feb 24, 2019
Hello this is vinoda gunnam i'm the customer of andhrabank i had pending refunds that are supposed to be credited into my account by now but not happened.you are misleading customers by giving reference number to the merchant sites and not processing them to customers account something fishy is happening with your bank.
below i'm providing reference numbers to the two pending trasactions which are not processed

The Authorization code (Refund reference number):[protected]
processed on[protected] by amazon.

The Authorization code (Refund reference number):[protected]
processed on[protected] by amazon.

please go through the above transactions and let me know what happened exactly asap.
Complaint marked as Resolved Mar 28, 2019

Complaint Status


[Feb 24, 2019] Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Andhra Bank Customer Care's response, Feb 25, 2019
Dear Customer,

We are very sorry for your experience. Kindly DM us your account number and contact details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw and we'll connect with you to understand this better.

Regards,
Andhra Bank Customer Service
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    Andhra Bank - refunds from amazon are not getting credited to bank account