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[Resolved]  Andhra Bank — regarding money transaction failure

Address:Kurnool, Andhra Pradesh, 518002

Hello sir... My account no:[protected] at kurnool medical clg branch... Transacted an amount of 1513 on 13th september 2017. But transaction failed... It didnt got refunded till now. Even after 15days... And another transaction of 1002 rs transacted on 16th sep 2017 but failured.. It also didnt got refunded... These two are from the same account number. Kindly check in and refund money.. Thanking u in advance...
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Nov 5, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Oct 04, 2017
Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 
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Comments

We are facing problem without having mobile banking we can't transfer or Nothing to buy on online . It is the complaint at Mahadevpatnam Andhra bank Bhimavaram we went there nearly 5times but there is no proper response in the workers so please make a note of this.. And make a public satisfy there problems.we will thankfull if you all taken action
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Andhra Bank Customer Care's response, Oct 4, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
My name is Beulah Martin
I took an account from dammaiguda branch.
Now I need to change my phone number from [protected] to new number [protected] . Please change as early as possible .
Reply
Andhra Bank Customer Care's response, Oct 4, 2017
Verified Support
Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

Regards,
Andhra Bank Customer Service

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