[Resolved]  Andhra Bank — regarding the land doc's which we placed for loan

Address:Chittoor, Andhra Pradesh, 517112

Hello

We have placed land doc's for the reference of loan about a long ago. Recently we have paid the loan amount but we didn't get the land doc's back as they are saying that they don't have doc's and tell us to contact another branch to get the doc's.
We went to that branch regarding the doc's they have said like they have doc's but it will take time. We walk for 10 days around the bank for the doc's but now they are telling they don't have them and told them to contact previous bank.

This is how your bank giving assistance to the people who doesn't educated.

Please at least answer them reasonably.
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Mar 25, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
Andhra Bank Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused to you. Please reply us with your branch address, loan account number, loan details along with your contact number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
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