[Resolved]  Andhra Bank — transaction problem through debit card

I have a debit card and when i was paying the bill (1155) at a restaurant the transaction didn't go through whereas i had 1590 in my account. Tried atm and also tried through paytm, even that didn't work.
This is not acceptable as it is happening for the second time.
Please solve this issue. I might have to switch to another bank if this happens again. I already need to get a refund of 1400 for which i have got no reply or mail even after putting a complaint.
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Sep 29, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

My
name
md rafiulla khan
my atm card online transactions is not working
otp number and swipe
please help me sir
my account number [protected]
as early as possible sir
Andhra Bank Customer Care's response, Aug 28, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
My account no [protected], branch Vanasthalipuram. yesterday i am transfer the amount of Rs.7, 500/- to My SBI A/c No.[protected]. But amount will debit my Andhra Bank Account, not credited in SBI Account. pl check and solve my issue. my phone no [protected]. I request you to kindly solve this problem as early as possible
Andhra Bank Customer Care's response, Sep 4, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Sep 6, 2017
Verified Support
Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

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