[Resolved]  Andhra Bank — transactions failed but amount debited

Address:Kolkata, West Bengal

I done a transaction of Rs-3000 by Andhra Bank ONE Upi app on 17/04/18.
But transaction failed and my account was debited.I contact to andhra bank customer service but i didn't get my refund.so please refund my money as soon as possible.
Name-Rajesh mondal
A/c No- [protected]
Ph no-[protected]
Transaction no o[censored]pi app[protected]
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Jul 9, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are sorry for your disappointment. We have noted your concern and forwarded to the respective team. The status will be reverted to you at the earliest.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 08, 2018
Andhra Bank Customer Care's response
Dear Customer,

We have forwarded your complaint to the respective department and the same is under process. The status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
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