[Resolved]  Andhra Bank — unknowingly deducted insurance amount

Address:Vizianagaram, Andhra Pradesh, 535002

Dear sir,

This is saikumar, one of your bank user. Last month i had given cancellation request for my andhrabank credit card. On that time i paid all outstanding amount. But yesterday suddenly i received, statement of andhrabank credit card to pay rs 484/- for insurance charges.

While i am approached customer care, they said that new credit card also issued. But i am not received till yet. But i have one doubt, after given cancellation request how i will receive new card.

My old card no: [protected]
My new card no : [protected]

So, please reversal amount of insurance charges & do cancel the card.

Regards,
Saikumar lanakamalla
[protected]
[protected]
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Jan 6, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Nov 25, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please provide us your email id to assist you further.

Regards,
Andhra Bank Customer Service
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