Andhra Bank — want to de-activate mobile alerts for my account *

 
1 Review
Yelamanchili, Visakhapatnam, Visakhapatnam District, Andhra Pradesh, India
 jagdish K on Apr 12, 2019
I am a customer for andhra bank for 19 years. I have activated mobile alerts and got my internet banking. When i visited may be 10 years back, i always had bad experience, but still i am maintaining account. Internet banking was locked due to invalid attempts and want to change password but it is pointing to my old mobile number which is not working for almost 3 years. I have noticed last week that they are deducting 18 rs every 3 months. I want to deactivate mobile alerts when i contacted the help desk they said they cannot stop mobile alerts and it is mandatory. Is this some kind of worst system, have heard of? Shall i switch to some other bank? Am actually out of country.

Complaint Status


[Apr 13, 2019] Andhra Bank customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    71%
    Complaints
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    833
    phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    location
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    Andhra Bank - want to de-activate mobile alerts for my account *