[Resolved] Andhra Bank — Wrong POS transaction amount not refunded

[Resolved] Andhra Bank — Wrong POS transaction amount not refunded

D Daksh S from Hyderabad, Telangana

I venkataramana having an SB account in andhra bank jntu branch have done a PoS transaction rs. 3025 on 23 march 2017 at m/s sais fashion hub. However the amount did not reach the merchant and also the amount was debited from my account. Twice when the card was swiped some error message popped up but third time the amount was debited from my account.Since so many days the amount has not been credited back to my account. Kindly rectify the complaint asap. Thanks Was this information helpful? No (0) Yes (0)
May 20, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Apr 05, 2017 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service Verified Support Apr 06, 2017 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service Apr 06, 2017 Updated by Daksh S Sir my email id is [protected]@gmail.com. may I know what other details are required. kindly resolve this issue at the earliest Apr 10, 2017 Updated by Daksh S With regard to complaint number 1531366 my account no. In your bank at jntu is [protected]. Please see to it that the wrongly debited amount of rs. 3025 is credited back to my account stated above.
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