Andhra Pradesh State Road Transport Corporation [Apsrtc] — About my money refund

Address:

Krishna, Andhra Pradesh

I booked a ticket on 10/12/16. due to incompleate transaction money had cut from bank to apsrtc account.

i booked an ticket in apsrtc app on that time the ticket had not booked
perfectly because of technical problem the money had cut from my account in crop bank 519 rupees . after that, i had called customer care then they said after 2 days the money is refund. i booked my ticket 15 days before the money had not refund.

vizag to guntur
i booked phone no:[protected]
ref no:[protected]
my contact no:[protected]they will not refund my money now also.