[Resolved]  Andhra Pradesh State Road Transport Corporation [Apsrtc] — Ticket not issued but money deducted from credit card

Dear Sir,

For the OB Ref. No.[protected]
Transaction Date : 03/09/2022 11:29:00 APSRTC HYDERABAD Amount: 3121.00
Not Refund Amount: 3121.00
Cell number:[protected]
Mail ID:[protected]@yahoo.com
Ticket Id No: 6407725, 6407728, 377441, 377889, 6483882, 6483888, 6505238, 6505240, 6550599, 6550603

Sub:Ticket not issued but money deducted from credit card

I would like to bring to your notice that I have booked (APSRTC online Booking app Book your Ticket as Guest) e ticket for Visakhapatnam to kadapa on 03rd September 2022.
I have selected two seats and went for payment and made the payment.I got confirmation that payment accepted, but i could not get the ticket error .
I paid the money through HDFC credit card. Money was transferred to APSRTC HYDERABAD from my card.
The transaction reference no. is [protected] I have checked the HDFC credit card statement and an amount of Rs 3121/- deducted towards ticket.
I mailed many times & called many times to customer care but still now not Refund my money, one month above over ..
I attached bank statement in PDF Please arrange for refund of amount immediately.

Thanks & Regards,
Rajesh
[protected]
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