Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 1%
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819
COMPLAINTS

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
182
down
44

Phone:
Phone:
up
69
down
33

Additional info
Contact Details

F.A.Q.

For Only SMS Queries:
+91 84 9990 0900

Customer satisfaction rating
1%
Complaints
819
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (207)

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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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 TV PAVANI on Jul 2, 2020
Respected sir/madam
I, working as an government employee at bapatla town. On behalf of all my co-passengers i am requesting you to kindly arrange bus at 8am (Guntur to bapatla). Please remove bus at 7:30 am as we are feeling inconvenience to catch the bus at early hours than reaching late.
Kindly take up the issue.

Thank you in advance 🙏🙏🙏

Awaiting for your response.

Complaint Status


[Jul 02, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Banks

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    Apsrtc — apsrtc-refund

     Desai Hema on Jul 1, 2020
    I have made a e-ticket booking to kurnool on[protected] from vijaywada, service code :95329 18:00 pm super luxury bus. After...
    Complaint category Public Transportation

     manjunath tumati on Jun 27, 2020
    The operator at toll plaza was new and he was finding difficult to collect fees from everybody. Wherein for us also he told some problem in computer and delayed.

    But when we see the message afterwards it was double deductions in two seconds.

    I request you to refund the amount of rs 115.00.

    This should not happen to anyone and refund should have been be made before my claiming.
    I am herewith putting the information, deducted time and message received from airtel bank using fastrack.

    You paid rs.115.00 at marur toll plaza of you paid rs.115.00 at marur toll plaza of ka03mf0476 on 25/06/20 10:35:10. Avl bal rs.210.00 txn id: ft[protected]. On 25/06/20 10:35:12. Avl bal rs.95.00 txn id: ft[protected]

    Complaint Status


    [Jun 27, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Unauthorized charges

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       Desai Hema on Jun 24, 2020
      Hi,

      I have booked a e-ticket using aprtc online website to kurnool from vijayawada on 17 th june 2020 but ticket status was failure but amount was deducted from my account and tried to book another ticket the same happened money was deducted 512 is fare of each ticket so the refund amount is 1024 rs below are the obref numbers
      1st transaction ticket obref :[protected]
      2nd transaction ticket obref :[protected]

      Kindly help to get my refund

      Regards,
      Desai hema sai
      Email id : [protected]@gmail.com

      Complaint Status


      [Jun 24, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Public Transportation

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        Andhra Pradesh State Road Transport Corporation [Apsrtc] — RTC bus not maintained schedule time [Resolved]

         Bhadrarao Talapagala on May 28, 2020
        I have booked 3 tickets from Vijayawada to Kakinada on[protected] vide ticket No. 99810771*
        APSRTC.
        TKT NO:...
        Complaint category Other

         Vishnu143 on May 15, 2020
        Please give me my refund as soon as possible don't play with common man


        Money
        Complaint comments  Add a commentComplaint category Public Transportation

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          Andhra Pradesh State Road Transport Corporation [Apsrtc] — refund of amount of cancelled bus tickets

           RAMAKRISHNA DAITA on Apr 21, 2020
          Sir, i have booked two tickets online from nellore to bangalore on[protected]. Due to lockdown of covid19 the bus services...
          Complaint category Government Organizations

           pulagura mahesh on Apr 18, 2020
          I booked ticket online in apsrtc website from chennai to pulivendula scheduled date on 15.04.2020 booked on 09.04.2020
          Due to covid19.
          Bus services are cancelled
          But my amount rs 506 not refinded
          Complaint comments  Add a commentComplaint category Public Transportation

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            Andhra Pradesh State Road Transport Corporation [Apsrtc] — payment declined but money got debited

             Kireeti Gudivada on Mar 17, 2020
            Hi,
            In apsrtc bus website i booked a ticket worth 536 rupees on 29th feb 2020 using icici imobile app. My payment...
            Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — buses travelling from kurnool towards bellary

             Indian5 on Mar 17, 2020
            Apsrtc bus drivers are being very rash in driving and unsafe for passengers.. Infact the road has got so many dangerous curves...
            Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — complaint about the misconducting and insulting behaviour of bus conductor

             ALA KESAVA HARSHAVARDHAN on Mar 12, 2020
            Sir, i have an exam in a center in the route of kurnool and yemmiganur route. I boarded into the express bus ap21z0726 going...
            Complaint comments  Read comments [1]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — about payment

             Muneswari on Mar 11, 2020
            Hi

            I was trying to book a ticket from bangalore to tirupati, i have made my payment using debit card after...
            Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus is unclean and driver is so rude

             Bhuvaneswari Golla on Mar 9, 2020
            I travelled in apsrtc bus from hyderabad to pattikonda providing u the ticket details
            Apsrtc m-ticket
            Tkt no...
            Complaint comments  Read comments [2]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — problem with duties ti

             Nagababu Pasam on Mar 2, 2020
            నూజివీడు బస్టాండ్
            "పైసా వసూల్..డబ్బు కొట్టు...
            Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — amount deducted and ticket not booked

             [email protected] Bobby on Feb 24, 2020
            Order information

            Merchant website : apsrtconline.in
            Date :[protected]:16:43
            Merchant reference...
            Complaint comments  Read comments [1]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — irresponsible driver

             Babu Velankani on Feb 22, 2020
            - driver doesn't know, how to talk and quarling with many passengers by stopping the bus at wrong point.
            - so recles,...
            Complaint category Other

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — apsrtc driver rude behavior

             Lak N on Feb 21, 2020
            6961 Banglore to thadipathri

            Driver behavior is rude, he is not responding passengers with proper information....
            Complaint comments  Read comments [1]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — rash bus drivers

             Revathi Pasala on Feb 3, 2020
            We all are students traveling from s. Kota to vizianagaram route, from the buss stops of korlam, gantyada, lakkidam junction,,...
            Complaint comments  Read comments [4]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — conductor indecent behaviour

             BVAMSI1994 on Feb 1, 2020
            5539 bus conductor spoke with rudely. I asked him is the seat 45 booked or not. He allowed to sit and his related mates came,...
            Complaint comments  Read comments [2]Complaint category Public Transportation

            Andhra Pradesh State Road Transport Corporation [Apsrtc] — they sold us ticket to some other passenger and they refused to stop the bus at indira nagar station.

             Sangee09 on Jan 31, 2020
            We booked the boarding point at indira nagar bus stop. At 5.50 pm they told that bus was in halasur gate. They didn't stop...
            Complaint category Public Transportation

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