Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 1%
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617
COMPLAINTS

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
81
down
19

Phone:

Additional info
Contact Details

F.A.Q.

For Only SMS Queries:
+91 84 9990 0900

Customer satisfaction rating
1%
Complaints
617
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (79)

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Andhra Pradesh State Road Transport Corporation [Apsrtc] — regarding bus delay

 Sureshkumar1717 on Sep 25, 2017
Irregular follow of times for taking out buses from bus station...

Taking tickets from passengers and making them to sit idle for one hour and wasting our valuable time...

Even time completed... He argued saying... We dont follow time.. We just check filling of bus...

Making all passengers to sit idle.. Wasting there valuable time..

Today... I wasted my one hour.. And if he not given tickets atleast we had taken other bus..

Worst apsrtc behaviour for passengers....

If you have any problem. Then dont give...
Complaint comments  Read comments Complaint category Government Organizations

Apsrtc — their worst service

 Suresh Velaga on Sep 24, 2017
I/we need to travel to tagarapuvalasa from anakapalli during sundays also with bus route no 888.. Anakapalli rtc is not providing bus service on sundays. When we tried to ask they said"today is sunday, students have holidays, so we are not running.".
If it's yes, actually they don't have to run 'students special buses' (Badi bus/school bus provided by rtc) for the students during sundays. They must have to run normal buses.. What's about other passengers? Did they mean the rtc bus services only for the students??? Please take an action.

2. Anakapalli rtc is allowing the most...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver rough behavior

 Lokesh Patnaik on Sep 23, 2017
23rd september 2017
Night 9 o'clock i'm traveling visakhapatnam to srikakulam non-stop service the service number z ap 30 y 5445
Rash driving
Talking too much of worst words
Driver behavior is very rough behavior and he is using vulgar language
Rough driving please do any action on this compliant save people to your rash drivers please save another passenger...
Complaint comments  Read comments Complaint category Business & Finances

Andhra Pradesh State Road Transport Corporation [Apsrtc] — 216k bus to mehdipatnam - irregular schedules

 ShankarBoys on Sep 19, 2017
I take the 216k bus from kothaguda to mehdipatnam daily. It has never come on time. Sometime i need to wait for more than an hour. I think the driver is taking alternate route to avoid the traffic from kothaguda to gachibowli route. Or might have taken some commission from the share auto drivers for not showing up in peak hours.
Other generic issues:
There is no timetable for any bus in hyderbad. The drivers start the bus at their convenient time, drive rash, dont stop if less people are in a stop, conductors sometime never give back 1 rupee change. The local buses are not well organized...
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — ticket not generated payment debited

 Rudraraju Satyanarayna Raju on Sep 8, 2017
I booked a ticket on apsrtc website from kphb to vijayawda payment was deducted from my icici card but the ticket ws not generated, the detais are

Merchant website : apsrtconline.in
Date : 2017-09-08 15:22:45
Merchant reference number : 3026771253
Ebs payment id : 82930282
Payment mode : master card
Amount : 407.00
Customer name : r satyanarayana raju
Customer email : rsnraju@ymail.com
Status : success

Please let me know the status of my ticket booking status...
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — regarding delay in message delivery of ticket to passenger

 ranisudha on Sep 8, 2017
I had my apsrtc bus booking on 5 sept at morning 9:30, but i received my ticket message about driver details at 2:51pm on 5 sept, as result of which i can't contact driver and i missed my bus. By which my money went in vain, and i need to book another ticket. I request you to take necessary action on this and try to follow me for further details:9440115018.

Note: i have attached the screenshot of the ticket and message deliver time too....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus service

 lakshmipriya s on Aug 28, 2017
There are only express buses from kalyandurg to bangalore and many passengers were travelling daily in this route. It is difficult to travel in normal buses and it will be helpful if you provide some super luxury buses.

Many people are willing to travel in super luxury buses since many employees are working in bangalore.

It will be helpful if the frequency of buses is increased at least in weekends and holiday times....
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — no buses

 Harika Dasari on Aug 26, 2017
I am traveling from hyderabad to nizamabad, after i reached nizamabad, i need to hired palda jannepally, i reached the busstop around 11:55, i enquired in the busstop bus will be 12:15, in between 20 minutes around 20 buses which traveled to bodhan came, why you people can't put the buses to some other areas, at least once for 30 minutes. And now the time is 12:35, palda jannepally bus not yet came. Please understood this. And do the needful....
Complaint comments  Read comments [2]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — irregular timings of bus no. 3

 sanjay singh r on Aug 25, 2017
I've been waiting at city bus stop from 04:45 hrs to 05:45 hrs for bus no. 3 (From bus stand to govt press). But no bus has arrived. This was not the first time i had faced the problem. People wait for a long time. And then, all of a sudden, almost 2-3 buses arrive. There is a lot of irregularity in timings in this service.
Kindly look into the issue and do the needful, so that time of people can be saved....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — reserved seat not allocated

 Kanna1001 on Aug 24, 2017
I have purchased a non-stop bus ticket from tenali to vijayawada. At the time of purchase they have not told that seats are not there. After taking ticket and entering into the bus it was found that all seats are found full. I have asked the driver for my seat, he least bothered me. I have no seat till i reached vijayawada. What is the meaning of booking the seat. I have been cheated. Even in ordinary bus i may get seat. For getting seat only i have chosen booking eventhough no justification in apsrtc...
Complaint comments  Read comments Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — confirmed ticket bus departed 45 minutes earlier

 Shantala joshi on Aug 24, 2017
I had booked 3seats from bellary to kurnool service no. 51229 departure time is 3.45 p. M but the bus departed at 3.00p. M. I with my family and 2small kids should wait standing for more than a hour in the bus stand. Ticket no. 66885432 booked through redbus. I want to get charges for waiting n changing two bused to reach the destination from apsrtc....
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — about my refund amount [Resolved]

 Raja Dindu on Aug 24, 2017
Hello sir, my name is d. Naga raja, and i was booked a apsrtc bus tickect on redbus app for my sister on 21-8-2017, and the journey date is 23-8-2017, we went to the bording point also but there rtc people saying bus has been cancelled today because of bus met be an accident, so the bus was cancelled, we did not get any information about the was cancelled, then how will get my refund amount. And this my ticket deatils and my ticket number is tk9k39366282 and the pnr number is :66808541, and the uid number is:9953 and the journey date is wednesday, august 23, 2017, at the time is 10.20pm, and my...
Complaint comments  Read comments Complaint category Travel & Vacations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver behavior is rude and irrespective

 sayied anwer DON on Aug 17, 2017
As i am nri, i used to prefer tralveling with government based rtc vehicles,
I did travel from bangalore to rayachoty on 17th august 2017 at 16hrs, in ultra delux bus with ticket number tn-b45275, and dri-no:29z3953, cond — no:412977
I have been picked from bangalore city, seated a1, driver didn't make ticket at picked point, when reached to k. R puram15km far, driver claiming seat a1 is reserved and behaving very rude with such language which feels very shameful for me,
Requesting apsrtc management to please instruct drivers/conductors to behave with professionalism or...
Complaint comments  Read comments Complaint category Travel & Vacations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — poor maintenance of timing and arrogance with passengers

 Bheemavarapu Seshagiri on Aug 14, 2017
When i travelled from vijayawada to miyapur x roads on 12/08/2017 (My ticket no.66377886) vide service no.3605, the driver, sri p. Ch. Sekhar (9491645931) has stopped the bus at our prior stage, i. E., hydernagar before miyapur x roads and directed the left over passengers who booked upto miyapur x roads (Including old aged and ladies) to get down immediately and that is the last stage that too at the late hours of 22.30 hrs. The driver even drove the bus one hour late than scheduled arrival time and argued with lady passengers not to question him about late. He even told that he never afriad of...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — excess fare collected

 sindhuKrup on Aug 13, 2017
Goodmorning, iam krupa sindhu working as
Executiveengineer in irrigation and going to kakinada from vizag by apsrtc nonstop service. No3439 (Luxury). The clerk has collected rs.478.00at nonstop counter visakhapatnam rtc complex. Amount collected not clear on my ticket no.66472788/024 12999 taken for 2 members. Confirm the fare to my mobile.9490959955. I will be back by 9.30pm today itself. If any excess collected may please be returned at bus station....
Complaint comments  Read comments Complaint category Unauthorized charges

Apsrtc — concerns on buses on floating days

 Krishna selenium on Aug 12, 2017
Aps rtc is not providing any special buses on floating days. Hold all the buses for reservation what about the people who does not have reservations. Rtc either aps or ts never know how to manage and utilise the buses for public. That's why rtc always will be in loss. At mgbs there are so many organisers without use. They just will roam by wearing white shirts. I don't know why rtc is hiring those many organizers by giving that much of pay with out having any use. There is no use with them....
Complaint comments  Read comments [1]Complaint category Other

Andhra Pradesh State Road Transport Corporation [Apsrtc] — buses timings ordinary

 mhy on Aug 10, 2017
Sir, I am Ch. Kiran from Guntur city... The subject is that the APSRTC Narasaraopet route buses are not coming in time. They have check points and officials are checking at Perecherla, Guntur Palnad Bus stand. But the timings are not being maintained at any time to Pallevelugu Passenger Buses. Some times 2 buses 3 buses come at once. For some times no Buses come for 1 to 1 1/2 hours. It causes severe inconvenience to the passengers who travel between Guntur to Narasaraopet and vice versa. The officers are not taking it as a severe issue. The APSRTC should take good action on maintaining timings...
Complaint comments  Read comments Complaint category Other

Andhra Pradesh State Road Transport Corporation [Apsrtc] — staff behavior of route no 5958 on 9aug17 20.00pm

 Prasad Sivapuram on Aug 9, 2017
Hi, pls forward to govt officials to take action. Not on staff but on whole employees. Staff is totally rude and not cooperating. Shouting. When kid i climbing driver moving. When customer asked he is shouting and scolding.
Despite of many factors i am supporting govt by travelling though my family not interested.in this bus no tv, no windows opening. Stopping on road for luggage. I got luggage within limit and asked for using luggage cabin and saying it is booked. I taken bus at first stage.
I told them to behave properly to encourage people to use govt buses in mid of private competition....
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — spoiled my career life

 Narsingh Harsha on Aug 6, 2017
Im narsingh, i was travelled from visakhapatnam to tirupati via garuda a/c service no 3479 and driver k. V. S. Rao on 05.08.2017 for attending panchayat secretary mains exam on 06.08.2017 in sv eng college, tpt. Already i enquired that right arrival time to tirupati at viziag bus station and he told me that min time 7am and max 7:15am even though they mentioned same time in bus ticket also. But bus was reached to tirupati@9:15am. Due to delay in journey, i was not allowed into exam hall to write group3 mains exams. Before that i spoke with dm (Kumara rajasekhar) of vsp and driver. But i didn't any...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — drivers taking bribes

 aravind kondeti on Aug 4, 2017
I have noticed a driver taking bribes from people to transport their goods to other places for this driver's are using government vehicles and making money. This has been happening for ages why don't you authorities take an action against these kind of people. This may lead to a huge damage to government and private agencies also we should not encourage these kind of people so please take care of that....
Complaint comments  Read comments [1]Complaint category Government Organizations

Recently Discussed

1 days ago
Andhra Pradesh State Road Transport Corporation [Apsrtc]
ticket not generated payment debited
1 days ago
Andhra Pradesh State Road Transport Corporation [Apsrtc]
216k bus to mehdipatnam - irregular schedules
18 days ago
Andhra Pradesh State Road Transport Corporation [Apsrtc]
regarding delay in message delivery of ticket to passenger
22 days ago
Andhra Pradesh State Road Transport Corporation [Apsrtc]
confirmed ticket bus departed 45 minutes earlier

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