Andhra Pradesh State Road Transport Corporation [APSRTC]
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 28%
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968
COMPLAINTS
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Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
193
down
46

Phone:
Phone:
up
76
down
34

Additional info

For Only SMS Queries:


+91 84 9990 0900


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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28%
Complaints
968
Pending
0
Resolved
273
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Dear Team,

I have made a transaction to the AP RTO website(https://aprtacitizen.epragathi.org/) to book a...
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We are traveling from Rajahmundry to tuni, we take tickets . The bus was stopped at Rajanagaram, the driver said to take another...
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Express services are not coming to nallajerla bus stop, directly going by bypass, conductor is giving ticket to nallajerla, but they are not entering to village, i think may be drivers and conductors are busy . my mother (65 years) she faced a problem at night 10 o clock they droped at out side of village.

regards

brahmam
nallajerla (mdl )
w g dt
[protected]
Sep 06, 2021

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    When we ask to control room of giddalur depot they said giddalur to ongole survice available at 2:30 pm today. But they send the bus before time. When we asked about it they give irregular response to me.
    Aug 30, 2021

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      Hi,

      I made a transaction on 14-Aug-2021 Ref. No. [protected]. My amount has been debited from my account but...
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      He didn't stop in the pick up point and he reached engymore and he called and questioning us I am in engymore where r u wat a worst behaviour and he spoked vulgurly about my dad . This thing we have never expected from an APSRTC government bus driver
      Aug 29, 2021

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        We tried to book a bus ticket through APSRTC from atmakur to Visakhapatnam on 27 th August 2021 We paid the money through...
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        [protected] nellore to hyderabad bus (5180), Fully dusted and wrost maintenance, bus not cleaned, and window seat side fully...
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        Sir, I K Anudeepak has passed my driving test on 2 DEC 2020 . It has been 8months but still my licence hasn't delivered.Please...
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        Hi,
        I have booked a ticket from Muramalla to Visakhapatnam in APSRTC website for journey date 17/08/2021 at 11:55...
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        The number of buses available from Vizianagaram to rajam is very very very few. Due to this, the buses are loaded with so many people which made it difficult to even breathe. No covid regulations are followed even during this pandemic. Please increase the service by providing buses.
        Aug 14, 2021

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          Driver contact number is [protected]. When I called to him for informing to my boarding point details he shouted and ended the call without proper answering. After that he didn't stopped the bus at my boarding point. I ran behind the bus by auto. He shouted all the passingers same. This is second time I observed that the driver. He is not giving minimum respect to the passengers. Please change him from this route. I think he is not fit for long routes because if a single or aged people booked for a seat, at the last minute he will not picking up, then what they will do at that time. Just think like a common man missed the bus without your mistake, only because of driver not stopped at your boarding point, at last minute, mid night for important journey. Thank you
          Aug 14, 2021

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            In the metro service 308 from Vijayawada to Vissannapeta, passenger seats were being occupied by the private goods transportation!

            This caused severe inconvenience to us and also our luggage is moved after sorting it clearly!

            This kind of actions were not being condemned by the controller or conductor even and moreover encouraging by accepting money from the people responsible for this!

            This is going to be made big if not considered or action taken!
            Aug 14, 2021

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              I have booked a ticket from Hyderabad to Rajahmundry after crossing Suryapet the second driver not followed covid rules and...
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              Hi my name is Rajesh K, I have booked 2 tickets for my relatives (J Venkatanna and J Maheswari)from kurnool to hyderabad for 9th Aug'21, tickets were not booked but amount Rs 694 got debited from my Kotak bank account.please find my merchant reference number as [protected]. Kindly Refund the total amount of Rs 694 into my Kotak Bank.
              Please let me know if you need any additional info from my side.

              Regards
              Rajesh K
              Aug 09, 2021

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                I booked a ticket from Kakinada to Nandigam, which is single seating due to covid rules, but bus conductor made 2 of them to seat beside me, no Covid rules were followed in the bus.
                Due to Covid bus capacity reduced to half of capacity what is use of this rule please consider this.

                Service No: 3837,
                Vehicle No: AP16Z0442,
                Driver: PH KHAN,
                Contact No: [protected],
                Aug 08, 2021

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                  I have booked tickets in apsrtc to travel from visakhapatnam to kurnool on 07th August 2021, while booking tickets, apsrtc...
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                  Dear Sir /Madam,

                  License number : AP[protected]

                  I took my driving license test in December...
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                  Hi sir

                  Today on 26/07/2021 I am travelling from anantapur to Penukonda.
                  When I asked driver is there...
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                  Hi sir

                  Today on 26/07/2021 I am travelling from anantapur to Penukonda.
                  When I asked driver is there...
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