Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 1%
Submit a Complaint
634
COMPLAINTS

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
99
down
23

Phone:
Phone:
up
38
down
17

Additional info
Contact Details

F.A.Q.

For Only SMS Queries:
+91 84 9990 0900

Customer satisfaction rating
1%
Complaints
634
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (80)

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Andhra Pradesh State Road Transport Corporation [Apsrtc] — reservation

 Venkat Mariga on Jan 17, 2018
I'm booking a ticket by mistakenly selecting female in place of male. But my ticket booking is confirmed and money deducted. But rtc driver refused to travel my cousin in bus. I told to driver that i show ticket number and all references. The one and only reference vb is ticket number and corresponding phone number. After few minutes i asked for television in bus. That is not working but they collect money for all facilities...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — toilets pay

 Sashank Samayamanthula on Jan 16, 2018
I am sashank i am software professional and i was very dissipointed in paying for toilets its public property and looting like pigs u apsrtc people who are responsible people for this toilets.in vijaywada bustand and who the hell are u to cost for toilets. Thats why everyone is pouring toilts in bustand premises. Shameonu people. Who are taking for money even for toilets. Please take action on this and make it cost free it is our right for people who are passengers to ask. My friends who are otherstates are laughed at me for being victims for this incident and laighed ant my state. Very dissipointed...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — proddatur to mydukur (bypass) road condition

 Nkaranam on Jan 9, 2018
I am frequent visitor from proddatur to kadapa via mydukur. While passing mydukur it is a night mare. Road condition is worst and no action taken for years. Bus condition is additional problem the this road. At lease one cement road is sufficient, i feel shame to travel in this road. Please consider this as a sincere request and take appropriate action.

Thanks,
Naresh karanam...
Complaint comments  Read comments Complaint category Municipal Corporation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — stop and toilet

 eliana arnò on Dec 26, 2017
Bus chennai - puttaparthi 25/12/17 h. 7pm - 6 am, service code name 6886.
When we stopped the first time i asked the drivers the toilet. They were already eating, but the toilet wasn't there, we (Especially women) must arrange in the street. 3 min after they stopped close to shops and restaurants. We i asked why they didn't tell me before they shouted "go to the toilet, go, go", treating me really bad....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver and conductor misguided me

 veni supriya yedlapati on Dec 18, 2017
Sir,
On[protected] morning 8oclock i have boarded visaka palasa bus at ramvarapadu. I have asked the driver whether seats are there or not twice. He said seats are available but the moment i've got in to the bus not even one seat was available and the driver started the bus. I've got to travel the entire journey by standing. The conductor also spoke very rudely with every passenger not even giving minimum respect. He spoke like he was the bus owner and the passengers were servants. This behaviour is to be changed. I want you to take action against them. If my complaint is not answered i...
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus driver did not give a call while the bus departing from platform

 Chintala Sanjeeva Karna on Dec 12, 2017
Hi,

I have booked the ticket (Boarding: nandyal, arrival: hyderabad). I was tracking the bus estimated time to arrive at nandyal from the apsrtc app. It shown some delay to arrive at nandyal but after few minutes the bus left from nandyal bus stand when i checked it in google map with service number. I tried to call to driver (8 times) but the driver did not pick my call. I did not get a call from driver when the bus was departuring from nandyal bus stop.
I am completely not satisfied since the driver did not pick the call and the driver not contacted me while the bus was...
Complaint comments  Read comments [1]Complaint category Other

Andhra Pradesh State Road Transport Corporation [Apsrtc] — for extra buses

 Gupta Sannidhi on Dec 8, 2017
Sir
This is a student of b. V raju colleg. I travel daily from pippara to bhimavaram via garagaparru. At the time of morning the buses is fillled before reaching pippara. So the driver not to take any risk simply don't stop the bus at any stop after pippara there are nearly 6 stops. Yesterday i. E 8/12/17 nearly 4 buses cross our stop without stopping... Sooo finally grab a bus far away 100 mts from pippara busstop. But the buses from pippara to bhimavaram in morning are more withless passengers.. So my i request you to sir please provide those buses to bhimavaram and also provide extra...
Complaint comments  Read comments [1]Complaint category Education

Andhra Pradesh State Road Transport Corporation [Apsrtc] — student special

 Vęnķy Ýeřrå on Nov 29, 2017
We are the b. Tech students of pragati&aditya engineering college the students special bus (Kkd-ramesampeta) is not coming at all. So the students are getting into the ordinary buses to rjy via rajanagaram and it is getting an inconvenient to the other passengers and some of the students are hanging on the footboards it may be a risk to their life's and then you should only take the responsibility if any incident happens and answers the reasons and questions to their family members. Some of the students are getting late for their exams, labs due to this students special. When there is no students...
Complaint comments  Read comments [1]Complaint category Education

Andhra Pradesh State Road Transport Corporation [Apsrtc] — apsrtc intolerance towards students

 Anil Kona on Nov 29, 2017
We are the b.tech students of Pragati&Aditya engineering college the STUDENTS SPECIAL BUS (KKD-RAMESAMPETA) is not coming at all .So the students are getting into the ordinary buses to RJY via RAJANAGARAM and it is getting an inconvenient to the other passengers and some of the students are hanging on the footboards it may be a risk to their life's and then you should only take the responsibility if any incident happens and answers the reasons and questions to their family members. Some of the students are getting late for their exams, labs due to this students special. When there is no students...
Complaint comments  Read comments Complaint category Travel & Vacations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — students special bus kkd-ramesampeta

 Raghu Mani on Nov 29, 2017
We are the b.tech students of Pragati&Aditya engineering college the STUDENTS SPECIAL BUS (KKD-RAMESAMPETA) is not coming at all .So the students are getting into the ordinary buses to RJY via RAJANAGARAM and it is getting an inconvenient to the other passengers and some of the students are hanging on the footboards it may be a risk to their life's and then you should only take the responsibility if any incident happens and answers the reasons and questions to their family members. Some of the students are getting late for their exams, labs due to this students special. When there is no students...
Complaint comments  Read comments [1]Complaint category Education

Andhra Pradesh State Road Transport Corporation [Apsrtc] — getting me out of the bus a it was carrying a metro express pass since it is valid also

 Pavan Surya on Nov 26, 2017
Hii

I am a general metro express pas holder as i was coming from kr market to autonagar i have boarded a metro bus and then i didn'the know that it would go to the last stop milk project so i sat in the bus and then the last stop comes then the conductor rudely asks me to get of the bus rudely and then he drove away this was just disgusting plzzz tell you ra staff to behave properly
Damn apsrtc vijayawada city services...
Complaint comments  Read comments Complaint category Other

Andhra Pradesh State Road Transport Corporation [Apsrtc] — irregularity, no time management

 balajibadri99 on Nov 22, 2017
Madanapalli to tirupathi.in this route the private buses were canceled. On those days the rtc busses are maintained correct timing, but now they are not maintaining punctuality. Lot of people facing problems, due to rtc the private autos earnings increased people are going by autos. What about rest of the people who are traveling with families. If the rtc dept not able to provide buses then allow private busses. Or increase the bus services, maintain time...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — got job with fake certificates

 Maheshwar Akula on Nov 21, 2017
Hi

Akula. Narayana rao of simhachalam bus depot driver has got job with fake 10th certificates. Please review them along with batch number & take necessary action on this.
He cheated the whole apsrtc. This is how everyone is getting job by fake certificates. I kindly request apsrtc to take further action on this matter and punish him.

Regards
Mahesh...
Complaint comments  Read comments Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver cum conductor

 Muneendra babu chigurakula on Oct 18, 2017
Sir,
Bus no. Ap 03 z 5233 from tirupati to gudur at 7.35 pm on[protected] i have traveled from tirupati to naidupet, the driver cum conductor has been leaded with me in worst manner. He had distrupted my self-respect. He must be punishble. So kindly be punished him to avoid such incidents. My view will expose in your presence if necessary. I have already submit a complaint against such incident with id no. 1632638 on 18/07/2017. But so far no further response.

Y/f.,
Ch. Muneendra babu,
[protected]
D. No.6-6-66,
West street,
Naidupet. -...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Andhra Pradesh State Road Transport Corporation [Apsrtc] — regarding no ordinary buses or student special buses

 babu sai on Oct 15, 2017
We don't have telugu-velugu buses from tirupati to puttur around 7:40. Many of our students are facing probelms regarding this issue. Please provide a students special or ordinary bus to puttur at 7:45am. Same problem during eveing too. We have already enquired in the depot about buses, they gave us a simple answer that the apsrtc cancelled those ordinary buses due to loss. There are contionus buses around 1:03pm, 1:30pm, 1:50pm, 2:10pm, 2:40pm. Why can't you change the timings to 4:00 pmplease provide buses and serve as the best transport corporation for the students who are backbone to the nation....
Complaint comments  Read comments [2]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — physical violence against girl

 kavya dantuluri on Oct 3, 2017
I am travelling from ravada in bhogapuram mandal to vizag. When i boarded the bus it is already full. I tread sitting on the gear box near the driver as some busses allow that. The driver instead of telling politely to not sit there he pushed me. What is the necessity to touch a female passenger forcefully when he can just say it. The bus shud reach ravada by 8:30-8:40am but it reached by 9:00am. The bus driver is very rude to the passengers. Passengers to this bus are basically from village so they need to be told in a polite way about the bus rules and all. Instead of that simply shouting on them...
Complaint comments  Read comments [3]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — amount refund if not executed the ticket from kakinada to visakhapatnam

 rajamahendravarapu on Sep 26, 2017
ON 16/09/2017 i had booked a ticket from Kakinada to Visakhapatnam, the amount has been debited from my account and the ticket not executed, the same has been inquired to your customer care they told to me due to the server problem the ticket not generated and your money will be refund shortly . But
still the amount not credited in my account. Kindly look into this matter and refund my amount immediately...
Complaint comments  Read comments [3]Complaint category Unauthorized charges

Andhra Pradesh State Road Transport Corporation [Apsrtc] — regarding bus delay

 Sureshkumar1717 on Sep 25, 2017
Irregular follow of times for taking out buses from bus station...

Taking tickets from passengers and making them to sit idle for one hour and wasting our valuable time...

Even time completed... He argued saying... We dont follow time.. We just check filling of bus...

Making all passengers to sit idle.. Wasting there valuable time..

Today... I wasted my one hour.. And if he not given tickets atleast we had taken other bus..

Worst apsrtc behaviour for passengers....

If you have any problem. Then dont give...
Complaint comments  Read comments [1]Complaint category Government Organizations

Apsrtc — their worst service

 Suresh Velaga on Sep 24, 2017
I/we need to travel to tagarapuvalasa from anakapalli during sundays also with bus route no 888.. Anakapalli rtc is not providing bus service on sundays. When we tried to ask they said"today is sunday, students have holidays, so we are not running.".
If it's yes, actually they don't have to run 'students special buses' (Badi bus/school bus provided by rtc) for the students during sundays. They must have to run normal buses.. What's about other passengers? Did they mean the rtc bus services only for the students??? Please take an action.

2. Anakapalli rtc is allowing the most...
Complaint comments  Read comments [3]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver rough behavior

 Lokesh Patnaik on Sep 23, 2017
23rd september 2017
Night 9 o'clock i'm traveling visakhapatnam to srikakulam non-stop service the service number z ap 30 y 5445
Rash driving
Talking too much of worst words
Driver behavior is very rough behavior and he is using vulgar language
Rough driving please do any action on this compliant save people to your rash drivers please save another passenger...
Complaint comments  Read comments [1]Complaint category Business & Finances

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