Andhra Pradesh State Road Transport Corporation [Apsrtc] — Bus got delayed

I booked a bus ticket from Kurnool to Hyderabad as per the schedule the bus should be here at 5pm.Now it's 6pm.This is not the 1st time. I have not reached my destination in t, if the bus is getting delayed we the passengers should atleast get an update that the bus is getting delayed.So, That we can plan an alternative. I know you are receiving a lot of complaints like this you are going to ignore this just like the others.
Thank you for the delay🤗🤗