Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus/delay/ dept manager/drive

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APSRTC

I have booked a ticket in apsrtc from tenali-bhel-keerthi mahal service no: 4320 driver: k. S. Rao contact no.: [protected] which is scheduled at 29-jan-2018 21:00.

My concern is bus is delayed for 3 hours at tenali due to a/c issue. They have arranged a regular bus instead of a/c.

I spoke to dept. Manager, he hang up with out listening what i am saying. ([protected] manager number)

I have a job interview where i have to report 08am morning. This won't happens because i couldn't reach at time.
The dept manager is irresponsible.
Coming to drive, after reaching vijayawada he on his way to sell tickets to fill the bus.

I need justice to my bus fair, time i waisted because of delay
Drive should prechecking the bus condition before he starts trip.

I know this compaint, will be ignored.
(By seeing your compaint resolve percent)

I have my own ways to resolve this issue and take action.

I have taken the passenger reference who traveling along with me.

Taken the pictures of bus what we have allotted.
I have recorded call, what i spoke to manager.
Please take action asap.

This would be another reference for me, as i raised compaint but no action taken.
Thank you