Andhra Pradesh State Road Transport Corporation [Apsrtc] — complaint about the misconducting and insulting behaviour of bus conductor

Sir, i have an exam in a center in the route of kurnool and yemmiganur route. I boarded into the express bus ap21z0726 going to adoni. While giving ticket i have asked the conducter to give a ticket where th examination center near by. Because i don't know to get exactly to the place to where the ticket wil give. He reply is in bad conducting and insulting manner. Sir we are get into apsrtc for trusting and good conduct towards passengers. As a citizen i have a right to ask the information. He whispered so much after he gave me ticket also. This is not good. Not a way to treat the passenger. I'm graduate and an employee. We are facing this type of insults means please you can guess the illiterate position. Please take an action against him.