Andhra Pradesh State Road Transport Corporation [Apsrtc] — Conductor Unruly Behaviour

Address:

Rajahmundry

Sir,

I am writing this formal complaint to bring to your attention a series of troubling incidents that I have experienced over the past two days while using the APSRTC bus service on Route No. 805. I regret to inform you that the conductor on duty, whose photo I have attached for your reference, has exhibited persistent misbehavior, raising serious concerns for my safety and the well-being.

The incidents in question is such that On 14/12/23, the conductor threw change money at me in a reckless manner, displaying disrespectful behaviour.Subsequently, she verbally abused during the same journey, causing distress. On the following day [16/12/23], the same conductor persisted in exhibiting the same disrespectful behavior, creating an unsafe environment .I believe such behavior is not only unprofessional but also poses a threat to the safety and security of the passengers.

I kindly request that you investigate this matter and inform me of the actions taken to address the issue.

Thank you for your attention to this matter, and I look forward to a prompt resolution.

Sincerely,

P.Sriramya
Veeravaram, 533126
[protected]