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Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [Apsrtc] — Debited amount from bank but ticket not received

I have booked ticket for 24/08/2023
Amount 636 rupees debited but didn't get the ticket transaction done through internet banking sbi
Transaction id[protected]
transaction successful from bank side

Mailed apsrtc but no refund
Its been 8 days not received any refund
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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