Andhra Pradesh State Road Transport Corporation [Apsrtc] — driver took flyover instead of picking passenger who has done online booking

Address:560064
Website:www.apsrtc.in

Apsrtc drivers are doing a pathetic public service without picking the passengers who have done the online booking of bus tickets. Even after reaching the boarding destination half an hour before and trying to reach driver they are not picking the phone and later point of time after frequent calling it is updated that they have crossed the boarding destination and giving the excuses that passenger phone is not reachable. Even we had tried to reach the tc or inspector who will be the incharge of scheduling such trips provided in message sent to us during booking well in advance before the destination boarding time but they have updated that bus is still in bus stand and it will take time to reach the destination. There in guarantee from apsrtc for any pick up for online booking
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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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I hereby submit that on 26/2/2018 an amount of rs 1212 has been deducted from credit card by Apsrtc hyderabad authorisation code 072876..BUT to my surprise no ticket has been issued. Hence i request to refund as the transaction has failed from your end whereas the credit card debit has taken place.

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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