Andhra Pradesh State Road Transport Corporation [Apsrtc] — harassment

Address:

Guntur, Andhra Pradesh, 522201

To whomsoever it may concern.
This is to let you know about the nightmare kind of service i have experienced from apsrtc.
I was traveling from tenali to hyd on aug 19 th through apsrtc bus with service number 4369. (Indra ac bus)
Just after couple of mins into my journey water started leaking and it's all over my seat. (Seat no 17)
When i complained to cleaner in the bus rather than trying to do something he behaved rudely and unprofessionally.
His exact words translate to "there is nothing i can do, you can do whatever you want"
I firmly believe this is not how we should be treated.
I have been traveling with apsrtc from the past 10 years and never had this kind of worst experience.