Andhra Pradesh State Road Transport Corporation [Apsrtc] — money debited but ticket not booked

Website:

www.apsrtconline.in

I tried to book the ticket in apsrtc official website banglore to badvel. I paid money through indianbank debit card after otp entered and submitted it shown money transfored successfully but i did't get ticket. Then i called the customer care people they are behaving very rude. And they are saying if money debited and ticket not generated it will goto automatic refund and it will refund after 7-15days. But i have the only ticket amout in my account. Now i don't have money to book ticket and that ticket what i tried to book in that bus that is the last ticket. Now i need a quick money refund or ticket.
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