Andhra Pradesh State Road Transport Corporation [Apsrtc] — non stopped at old bus stand

Address:

Rayachoty, 586269

This is to complaint in regards apsrtc bus no# ap04tx785 and driver emp code 008406, conductor emp code 553650, telugu velugu service from madanapalle to rayachoty on 05/08/2019 at 1:30pm,
I had been waited 35 minutes for the bus in old bus stand, bus passed via old bus stand @13:35 with out stopping, there was 2 passengers including me.
I catch the bus by chasing in auto rickshaw near ntr circle, asked about the stop with conductor/driver, in response getting un-authentic answer with rude behavior!
I would like to raise this complaint with appropriate dept head.