Andhra Pradesh State Road Transport Corporation [Apsrtc] — unethical behavior of co passenger and ignorance of bus conductor

Bus no.: ap 35 z 0091
Date : 4 may 2019
Time : 5:00 pm to 6:30 pm
I am a female passenger, traveled today from vizianagram to visakhapatnam with my daughter in a apsrtc bus. Bus is bit rush at the moment when we entered the bus. After a while so many got down and some of the seats are free at backside of the bus. At the same time a small girl is vacating her seat so i requested the old lady beside the girl to move a bit to sit in a seat instead of giving seat she pulled that small girl back and said her to sit in her place and asked me to fetch seat at back of the bus where most of the seats are occupied by male passengers. So, i requested a man (Son of old lady) who was sitting in a ladies’ seat to give his seat as i can’t travel comfortably beside male passengers and grab another seat from back of bus but he insisted to give his seat and further ended up using rude words and argued for a long time for seat. Even the conductor of the bus didn’t involve in this situation or didn’t even asked the person to get up from the ladies’ seats and just watching us as a movie scene.
The entire scenario would be different if that conductor asked that man to sit at backseat.
In apsrtc the seats which are said reserved for ladies are really meant for ladies? Or just for word sake?
In end of my travelling conductor sarcastically said it won’t be repeated for you again and a seat will definitely be reserved just for you. This kind of behavior from that bus conductor, who actually didn’t care about the whole scene and saying sarcastic dialogues in the end is really hurting. Please take some action about this unethical behavior.