[Resolved]  Angel Broking — fraud transaction

Address:Mumbai City, Maharashtra

Hey, my name is suny singh and i've recently opened a demat account with angel broking holding a client id - diyd69418
From the very second day my dealer jaspreet singh started forcing me to buy a platinum service, i told him i'll buy later cus i'm already enrolled at sharekhan and motilal with same kind of service.
He kept calling me and kept insisting me to buy, i was procrastinating cus i didn't want to enroll right away, i said i'll do later and was about to hung up but he said "sir if you have internet access, i just want to show you how to enroll, i said okay. He guided me step to step then he said it's done and we will deduct 5000 from your ledger.

I wrote him very next minute that you tricked me, don't deduct 5000 cus i don't want your service. He anyway ignored me and deducted 5000 rs from my ledger.

He was misleading me all the time that platinum service is for solely for portfolio management and additionally he will give me intraday calls every morning. I told him again that i'm a trader, not an investor, you tricked me into doing it. I have all the screenshots as an evidence where i asked him to refund cus he tricked me and i'll be forced to file a complain in consumer court and sebi.

Then very next minute he wrote me that your refund is already processed, it will take 3-4 days to update.

I wrote him after 4 days to get an update over my refund, then he said you have to send a confirmation email at [protected]@angelbroking.com.
I did as he asked, angel broking responded my email with a. (Dot) i found a dot kinda fishy so i asked him again about the refund, then he said sir you'll get it by monday or tuesday.
I wrote him on monday, he replied me with a suspicious. (Dot) that wait till tuesday.
Market was closed on tuesday, i wrote him again to ask about refund and he said sir today is off so wait. I warned him that if he can't help me then i'll take action against him and angel broking cus its already been more than two-three weeks, then he had a nerve to block me.
He blocked me on both my whatsapp number which he had, he blacklisted my calls.
Before blocking he replied with ok and showed me this 👍 (Thumbs up) as of to say"do what you want, file fir or file a complain to sebi.

I told him that you've conned me, you never called me to build my portfolio. He tricked me first, enrolled me for their crappy service without my consent and then he blocked me.
I have all the screenshots from the beginning and they certainly might have recorded calls as well where he told me that he will just show me how to enroll.

He's making fool out of me since past 2-3 weeks, making excuses everyday and today he said go do what you want.

So kindly help me out here, forget the daily calls or building portfolio he straight up blocked me and kept lying to me about refund.
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2019
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Angel Broking Customer Care's response
Hi Mr. Singh,
Our team has responded to your email. We request you to write back on the same email in case you have any query.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Angel Broking
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    1158
    Pending
    0
    Resolved
    609
    Angel Broking Phone
    +91 22 2835 8800
    +91 22 3083 7700
    Angel Broking Address
    G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Angel Broking contact information