[Resolved]  Angel Broking — negligence, responsibility, hidden charges

Address:

Faridabad, Haryana, 121001

Worst experience angel broking.
Client code: maen1087

I have started the account last month with angel broking and added rs 10000 first time they give a call i got in which profit of rs 800. After agent told me added some more fund then i added rs 10000 then i bear the losses then again told me to add rs 6000 and again rs 10000

The thing is that i was not aware off the all brokerage and taxes. I was only know that 0.02 charges on rs 100000 that it. I was not aware about carry forward charges.

This is not not that only the agent give some call and he carry forward that call and after some day he forgot about call and my whole amount got zero.

When i asked that balance is showing very low in the ledger reply might be the ledger problem. I download the report from angel app but amount.

After asked agent again and again then he told me that losses whatever i said you was rs 10000 (Losses + taxes) but your actual loss is rs 19000 (Losses + taxes).

Actually the mistake was that one the call which they carry forward gone in huge losses and they were not aware about that. Also when i asked many then i get to know. They said we will recover it.

I was not aware about that in carry forward there is no stop loss.

After getting this information i withdraw the money rs 10000 to my account and left rs 7000 to in account for trading. Then yesterday i got a call from your agent for bank nifty in which i said put the stop losses around 500-600. The agent commit loss is around 600 plus brokerage max to max 400 i said ok but after that when i checked my ledger rs 1900 has been deducted from 7000 there is only rs 5100.

I have call recording of the above conversation that amount of losses is rs within 1000. If you need i can provide you.

After facing this situation two scenario come in my mind

1) either the agent have not full knowledge brokerages and taxes levy on transaction

Or

2) they play according to them not according to customer.

I never expect irresponsibility, negligence from angel broking which is a brand today. I also have so much people in my relation who want to open account in angel broking. I will never recommend them to open account.

Regards,
Chittranjan khandai
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