Anna University — Anna University (A18900-B26860) Delay in sending transcripts for WES process

I had requested for my transcripts on December 21, 2022 via the university's online portal. It is 30 days and still not received whereas Annamalai university sent with 5 days. The status was now showing as section process, earlier it was showing as transcript print completed 2 weeks ago and no update after that.

I sincerely request Anna university to send my transcripts as soon as possible because the entire process is being delayed by this one step. PFB my details,

Applicant number - A18900
Application number - B26860