Anna University — Degree certificate HRD attestation

I applied HRD attestation for my degree certificate(reg no- [protected]) through anna university transcript online(application no CoE_PR402) and paid amt 1500 for there fee on 19/08/2020 till the date in online shows status pending when calling to there help desk there is no proper reply also.its urgent for my job related purpose abroad.After anna university attestation I only get attestation from MEA of India and respective embassy.please do the necessary action for the E-approval to respective department.
Thanks and regards,
Robin k
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