Anna University — I'm complaining about the transcript section staff

They don't know how to behave with the students those who applying for certificates. I have applied "conversion of cgpa to percentage certificate" on[protected]. The staff who collected the application is behaving in the harsh manner. When my mother went to collect the certificate they shouting at them with no reason.

They randomly shouting with everyone like they have all the power. Especially the person receiving the application form is the one who doesn't suit for to speak with parents. His attitude showing he has the everything in his pocket.