Anna University — Online Transcript Website Not Working

Address:

Tampa, Florida, United States

For last 2 months, I am trying to raise a request to send my transcript to WES using https://onlinetranscript.annauniv.edu/transcript/ website and it is not responding on any browsers in different laptops. While contacted, the helpdesk responded that it might have been caused due to multiple former students trying to apply at the same time. Even though that doesn't make sense, I have tried at different time in the different machine and it is not opening.