Anna University — Transcript Processing Delay

Application Number: B32054
Applicant number: A23138

A request was placed on early February to process the transcript for my PG course. The request has been in "Section process" status as long as I can remember. There is not way to contact the transcript section, as calls are never answered and mails never get a response. Only way is to go in person and inquire about the status of the application. My immigration process is pending only because of this delay.