Ansal Api Infrastructure — FD amount not received after maturity and extra period

This is Sunita Dixit my FD amount 3lakh in ansal API not received any payment 2/12/2013 this amount deposit after 3y FD amount in auto renewal with out my knowledge but amount not received this time my husband haret attack face very poor condition but amount not refunded by company my e mail sent but no response help me my problem is big because no urning in my side please help thanks