[Resolved]  Ansal API Mohali — Security Staff Mannerless- Insensitive towards women

Address:Mohali, Punjab

The security people on the gate and the security manager are too ill-mannered. They are highly unprofessional. I reside in Orchard County Ansal API Mohali since over a month now, with my wife. The info had been clearly given in the beginning that I will be residing in the flat with my wife. We gave all the info they asked for. After over a month, the a security person Basheer Mohammed stopped our car while we were returning from the market back to the apartment complex. And then he plainly told me that "girls are not allowed!" I was with my wife and how dare the security person talk so unprofessionally. Then I asked him to behave and talk properly, and told him that I was with my wife. He said "do you have a proof?" That is totally disgusting and intolerable! How dare he ask that to us on the gate of the complex where we were staying since some weeks now! And then I raised the complaint to the security managers Hemchand and Daljeet Singh (SFML), who first apologized and then started defending their employee saying that he was doing his duty. This is not to be tolerated and security persons need to be taught how to speak. You can't stop families on the gate and tell the men that ladies are not allowed here. Why would any family want to live there?? Then a security manager was making other excuses like why did we not submit a marriage picture!!! Why would we do that? We were NEVER asked for it when we came to stay in the apartments and signed an agreement! Why in the world were they suddenly asking for a wedding picture? Are we applying for a visa or something? They he asked for my police clearance certificate, out of the blue!! But I coincidentally had it with me and showed it to them, just to stop their bitter tongues. We want a solid step to be taken against the security mismanagement ASAP! If the security people will be let lose like this, no one will want to stay in Ansal apartments!
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Aug 14, 2020
Complaint marked as Resolved 
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