Ant Girl Collection — order not received and unable to get refund

I had ordered two tops on antgirlcollection website, amounting to INR 515, from seller Ladyclothe
Order no. #39200.
There was only prepaid order option, so I payed made the payment through Google Pay via Razorpay.
The order was placed on 4th Jan. I still have not received it. The antgirlcollection website is not loading now. The IP is unavailable and there is no way to contact.
I request a refund of the amount I paid