[Resolved] AO Smith — ao smith ro z8- raised complaint for service on jul 8

Rajeshpalutla

from Bengaluru, Karnataka

Address:

Chennasandra main road, Bangalore, Karnataka, 560067

I have raised service request on jul 8th 2019 for replacement of ro membrane and my ro is under warranty. But till now none of them are not responding, also i am following up them daily but no use... Still my issue is not resolved.. Worst ever service by ao smith.. While installation these guys will come post that they don't bothered customers. I don't recommend any ao smith products to any of them... And local supervisors/technicians they never pickup your calls if the service tickets are assigned. Even i have sent an email to [protected]@aosmithindia.com with full details still no use.. I am not sure ao smith guys will able to fix my issue or not..

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Aug 22, 2019

Complaint marked as Resolved

AO Smith customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

AO Smith Customer Care's response Dear Customer, Please let us know your registered case ID or contact number to address the concern.
you can also connect us through[protected] /[protected] or write to us at [protected]@aosmithindia.com for any query. Thanks

Jul 22, 2019

Updated by Rajeshpalutla My register case Id is[protected]

Verified Support

Jul 22, 2019

AO Smith Customer Care's response Dear Customer, Your case ID is not visible in ti s website as it is protected. For any grievance please mail us to [protected]@aosmithindia.com. Thanks