AO Smith — ao smith water purifier (model z6) | |||||
I recently purchased ao smith water purifier (Model z6) on 31st august, 2016. Yesterday, i noticed the water tank of purifier was full of cockroaches and its small eggs. I was shocked to see that i and my family were consuming this highly contaminated water for past few weeks. Past few days everyone in my family either had a fever or infection. I was myself down with severe stomach infection and now i understand the reason for that. I just cannot believe that a company that spends crores of rupees on advertisement cannot design a water purifier which is air tight and does not allow insects/cockroaches/spiders to enter the water tank. I now feel so unsafe to use this purifier again. There is no guarantee that the cockroaches will not find their way again into the tank after cleaning it. There seems to be some small openings that allow an easy entry for cockroaches inside the purifier. I believe there is a major flaw in its design and the purifier is not safe to be used again. I need a complete refund of my money. Was this information helpful? | |||||
AO Smith customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
50%
Complaints
368
Pending
67
Resolved
166
View all 368 AO Smith reviews & complaints
+91 80 2801 1200
Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
View all AO Smith contact information
We have raised the compliant about it, but technicians refused to solve this issue and said it cannot be solved. Please help us in resolving our issue.
Request number 10405919
Regards,
Swapnil
[protected]