[Resolved]  AO Smith — Ao smith wp z2+

Address:

khewat khata no 403/504 khasra no 1165 , oppo evergreen international , Behrampur village , Gurgaon

ON THE SAME DAY OF INSTALLATION RO STOPPED WORKING .
We(GKN INTERNATIONAL ) have purchased a New RO AO Smith WPZ2+
against order no HJP-C-SOA3504, code[protected] from Vijay
Sales India Pvtd Ltd, urban estate, Sohna Road, Jacobpura, Haryana on
31st-May 2022 valued rs 19000.
Its was Installed on 1st June 2022 ….
But on the 2nd day itself its stopped working .. Since that day till now I
am calling continously to AO smith representatives mentioned Contact
No [protected], [protected], [protected], [protected] available on
Customer care of AO Smith ..
But Till now our Problem is not sorted ..
And we are still waiting to get it started … This is Really Harrashing
situation, As people use to visit at house after many requests … They
checked & told that PCB cart damaged & need to replace .
After
checking, from that day till now they have done number of hit & trials by
placing different Parts in RO to get it started.. But of no use!!
Sometimes
they say that its New Model & they do not have this Parts at present and
it will take 15- 20 days to arrange the Part…
Pl see this on high priority as
we got totally exuasted now, . In last 20 days 4-5 person visited at our
house & the are making daily experiments ..Their behaviour is also not
appropriate ..
Further I am unable to Tolrate this .. Being an International
Brand we were expecting Good services & responsible well mannered
staff ..
But its totally beyond thinking …I propose pl see this matter
personally & send a responsible person to sort out My problem
immidiately by starting the RO again with the exact Part .