AO Smith — complaint about technician gangadhar

PRABHHA SHANKARRAN

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560076

Hello
I had requested for free installation of geyzers on saturday (Today) at mahindra lifestyles, bannerghatta road, bangalore.

Technician ganghadar was allotted for the service. I called him at 8 am and he confirmed that he will be attend at 12 pm. At 12 pm he says it will be late and will come at 1 pm. Again at 1 pm he says he can make it only at 2 pm

How long do we wait. Is this the service given by you. What the hell of a service is this.
Action needs to be taken immediately. Such a bad service, not acceptable at all.

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Comments

kumaramit690

from Jammu, Jammu and Kashmir

Bought ro in nov. 2018. Facing issues from day first.I have complaint 6-7 time on helpline but every time feeling my self cheated because my issues are still not being resolved.
Unprofessional technicians are handling the consumer complaint every time. There is no hearing. Finally i have lost my mental peace. Refund my full amount immediately.

alwinjoseg

from Bengaluru, Karnataka

I have heating electrical issue with my AO Smith water heater. I logged a ticket on 02/02/2019 ref no: 11070122. It is not yet resolved and poor customer support. The technical guy assigned to this says he dont have spares to fix this, customer care says they will fix this in next 2 hrs. My advice to people here NEVER BUY A AO SMITH product.