[Resolved] AO Smith — malfunctioning of geyser

Arooop

from Mumbai, Maharashtra

Address:

Biren Roy Road West, C/6, Kolkata, West Bengal, 700061

Purchased on 6/11/18, the aforementioned geyser is malfunctioning now. Water coming out of the geyser is extremely foul smelling. It cannot be used at all and is causing grave inconvenience. It has been noticed since the month of March. Please take immediate steps. Cash memo is attached herewith.
I expect a redressal as soon as possible from a renowned company such as yours.

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Jul 19, 2019

Complaint marked as Resolved

AO Smith customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

AO Smith Customer Care's response Dear Customer, We regret to hear that you are facing some issue with our product. We would request you to share your case id/registered contact number with us to look into the concern. Thanks