AO Smith — Water geyser very poor performance

Address:

Hyderabad

Dear sir
We recently purchased AO smith water geyser 4 star category 15 lit capacity from Amazon now the product has stopped performing after 2 months o[censored]se and its not heating as per the claimed standards. We asked the company for service which they denied, asked for replacement denied by Ao smith and they want us to ask for replacement from Amazon. In this chilly weather with a small child We are somehow managing things and its disheartening to See that company is not supportive at all with such a huge reputation and Business. I will never buy an american product.