AO Smith — water purifier filter replacement

Address:

India Headquarters Address: Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Dist.... City: State: Karnataka Pincode: 562112 Phone No.: +91 80 28011200

This is my service request number # 12832079 logged on 13th may with ao smith and the status is still open, i have called up many times almost twice a week. Every time i get same response stating technician will visit in a day or two to fix the water purifier. As the water is not safe its a high risk for my family's life. Ao smith is not responding in a professional manner, my warranty got expired but they didn't inform about it. Still am ready to pay for the replacement of filters. Am not happy with the service.

Regards,
Laxman